• Platinum membership includes online system manuals, product and technical bulletins for all MITEL products. Includes MITEL traditional legacy systems and new converged IP systems.
• Monthly technology briefings which are held to review new products, features, and applications
• Sponsorship to manufacturer training courses
• Access to THE TECHNOLOGY DEPOT online customer center which includes product information, quotes, ordering, and service / support requests
• Pre-sales engineering and applications assistance with our Expert Advisors
• Access to our Customer Support hotline
• Monthly newsletter featuring new technology, applications and customer experiences
• System and site management checklist
• Discounts on CTP, CCNA and Convergence Technologies Training courses
• Telco / Carrier analysis once per year
• Membership in the MITEL User Group
• Opportunity to win an expense paid trip to the annual MITEL User Group Expo
• Secure Off-site database & system documentation storage (On-line - 2 GB)
• End user training for single-line and superset users, console operators and contact center agents (Online and includes 15 hours of usage per month)
• e-Mentoring support for technical, programming, and system management(1 hour per month included)
• Managed web-based Call Accounting services with monthly reporting ($300 set-up fee applies)
• Purchasing rebate program with quarterly rebates
• e-Mentoring for updates to MITEL product certification for new software releases
• IPNexus subscription for support and training
• Quarterly technology review and update meetings with your key Telecom and IT staff members.
• Membership in THE TECHNOLOGY DEPOT Advisory Council to assist us in making sure we are meeting all of our customers needs and expectations as well as new requested services

All this for the low membership fee of $299.95 per month

Call us to find out about our bonus incentive plans where you can increase your odds at winning the expense paid trip to the annual MITEL User Group Expo.